I chose to volunteer in Fortaleza because I wanted to experience a different reality and learn from people with stories and experiences different from my own. I longed for a human connection, and ARCORES, the Augustinian-Recollect International Solidarity Network, suggested this destination after I told them about my preferences.
The first few days were intense: the place, the language, the customs, the social reality—all completely different from what I knew. I had to observe and learn a lot all at once. Meeting the host women helped me feel closer to everything and understand why I was there.
Despite everything they’ve been through, the girls and teenagers at the shelter still smile. My conversations with them made me reflect on the trust they place in those who are there with them. I realized how fortunate I am that some of them wanted to open up to me. Most of the time I didn’t have the perfect answer, but simply listening made them feel better.
The memories of everyday life, of those moments that were probably commonplace for them, ended up being very special for me: the laughter, the activities, the excursions (especially a walk to the dunes), the bracelets we made together or the endless games of UNO cards.
Given the complex situations experienced by the residents of the Santa Monica Home, one of the most difficult aspects to face was that, on the one hand, it was inevitable for me to want to solve their problems; but, on the other hand, to realize that I did not have that ability nor was that the objective of volunteering.
I’ve learned that helping doesn’t always mean solving problems. There are wounds we can’t heal and situations for which we have no answers. In such cases, all we can do is offer loving support and treat the victim with respect and dignity.
I’ve also wondered if I was doing enough, a doubt impossible to ignore, but a positive one if it helps you recognize your own limitations. Volunteering isn’t about how much good you’ve done, but about understanding that in any project of this kind, the results aren’t immediately apparent or visible. I know very well that I haven’t changed anyone’s life, but I do hope I’ve contributed to making some of their days a little brighter, a little better.
I need time to process what I’ve experienced. It’s been a very intense month, and there will be things I’ll understand better even years from now. I have learned that I’m capable of adapting to new environments very quickly. In addition to navigating a different culture, I’ve accepted that I won’t always understand everything immediately and that before judging, one must listen.
Brazil and Brazilians have taught me so much about the importance of closeness in relationships, about that affection that can be expressed simply: a fun conversation, a smile, a hug… Or simply being there: presence is a way of helping. I’m not going to solve everything that happens to someone else, but I can let them know they’re not alone. And that has far more value than we imagine.
